It is a well-known fact that employees who feel cared about and appreciated within a company are likely to work harder, and go above and beyond for their boss. However, even if you own a small business, it can be hard to connect with your employees and show them that you care about their personal well-being, as well as the work they do. If you can’t do this, then you are sure to miss out on the opportunity of having a loyal, hardworking team. Below are some ways that you can use to show how much you care about and appreciate your employees.
Don’t Act Above Them
Although you are the boss, it doesn’t mean that you have to act like you are above your employees. Having your own parking space, a private elevator, or making employees carry your bags is a sure fire way of becoming the boss of nightmares. Just because you own a company, it doesn’t mean you have the right to treat your employees like you are better than them. Instead, put yourself on the same level as your employees by parking with them, eating with them, and, most importantly, talking to them.
Back Them Up
You should never allow your clients or customers to mistreat your employees, and should always back your employees up (as long as they’re in the right, of course). The old saying “The customer is always right” has always irked me, because, more often than not, the customer is not right, and is being rude to your employee unnecessarily. It doesn’t matter how much money you are being paid by your customer or client, if they insist on treating your employee badly, you should make them leave. This shows your employees that you care more about their well-being than you do about making money, which is how it should always be.
Have An Employee Assist Programme
Life is difficult, and the stress of home and work can greatly affect the mental health of your employees. An employee assist programme provides a lot of support to your employees over the phone, online, and in-person. They provide a lot of counseling services, as well as financial and legal advice. This support will help to improve team morale and reduce the number of sick leave cases, which will both help to improve the overall productivity of your team and increase the number of sales. While you’re not helping your team directly here, you are providing them with the tools to help themselves and get the professional help that they may need. After all, you may be their boss, but you’re not a counselor or finance expert by any means, so it makes sense to offer them help that can actually help them.
Show An Interest In Their Lives
The last thing that you want is to be an employer that knows absolutely nothing about the lives of their employees, as this only shows that you don’t care enough to find out this information. Make a point of introducing yourself to all of your new employees and learning a little about them, so that it’s not strange when you talk to them in the future. An even better thing to do would be interviewing them yourself so that you can do this in their interview. Care about the things that they care about and take an interest in their family, this way, if they have any issues, whether it be at work or home, they will feel a lot more comfortable talking about them with you.
Give Them Tokens Of Your Thanks
The last thing you want is for your employees to help you to secure a really good deal or big sale, and have them feel completely underappreciated because you haven’t even thanked them for their hard work. It takes two minutes to send an email to your employees, so there is no excuse for not thanking your employees, at the very least. You could also consider buying lunch for your employees, like a pizza or a small buffet, a small gift for each of them, or give them a little extra money in their pay packet. It doesn’t really matter what it is, as long as it shows that you’ve taken the time to think about your employees.
It can be tricky to connect with your employees, but it’s absolutely essential to show that you care if you want your business to thrive. After all, a good team is the backbone of any successful business.